The Solution AI

The effortless way to Automate your restaurant

How an order runs

  1. The customer calls your restaurant

  2. The order gets taken, extra upsells offered

  3. Pickup time and payment processing sorted

  4. The ticket prints in your kitchen with customer details

A perfectly trained customer service agent, built by a restaurant owner who understands the stress of processing orders 4 different ways at once!

Blake outside The Scran Man

Blake, founder of The Scran Man with 6+ years industry experience.
Independently operated restaurant and street food brand.

What it runs for you

The systems that grow a restaurant, on autopilot

Consistent, friendly customer service on every single order, plus the growth work most owners never have time for.

Quality & consistent customer service

Turn RUSHED calls into PERFECTLY processed orders, printed in your restaurant.

Increase order value

Smart upsells help customers discover extras and add-ons, increasing your sales.

Boost Google presence

Google review prompts sent automatically to your customers after they eat.

Retain loyal customers

Automated loyalty points that give regulars a reason to come back.

Targeted campaigns

Marketing messages sent to the right customers, straight to their WhatsApp.

Reports you can use

Analytics and data reporting that show what's selling and who's ordering.

24/7Working through every service, every closed hour and every day off, so you can capture every pre-order for service hours!
  • Restaurant info
  • Menu questions
  • Upsells
  • Secure payments
  • Loyalty points
  • Kitchen ticket
  • Google reviews
Watch a customer order, start to finish
Card
Pay £16.95 here 🔒
Pay securely: Card, Apple Pay or Google Pay
✅ Payment received! Order confirmed.
Pickup: 5:02 PM
⭐ You earned 16 loyalty points. Total points: 55
After their meal
Hi Burt! Thanks for ordering from The Scran Man, we hope you enjoyed it 😊 Would you mind leaving us a quick Google review? It really helps us grow!
⭐ Leave a Google review

WHATSAPP ORDER

The Scran Man · via The Solution
Customer:Burt
Tel:07000000000
1x Philly Cheesesteak
   10" Meal
Pickup5:02 PM
TOTAL£16.95
PaymentCARD · PAID
KITCHEN PRINTER

Real results · The Scran Man

33 orders. One month. Zero staff input.

In one month at The Scran Man, The Solution completed, automated and processed 33 orders from start to finish, with no staff input.

33Orderscompleted, automated and processed
1Monthrunning live at The Scran Man
0Staff inputno one on the team had to touch it
The phone used to run my Friday nights. Now the orders just print.
33 orders in a month and not one of my team touched a phone. That's the dream for any owner.
I was taking orders 4 different ways at once. I built The Solution so I never had to again.
It looked after my customers better than I ever had time to mid-service.

Blake
Owner, The Scran Man · Founder, The Solution AI

Built by astressed outowner!

Automation software built for restaurants by an experienced restaurant owner.

The Solution handles the technology growing your business. Your team handles the food.

The mission

To give restaurant owners more control of their customers' experience and relationships, by simply doing less.

Blake, founder of The Solution AI

Two Friday nights

Same kitchen. Very different service.

Watch what gets printed on a busy Friday, before and after The Solution.

BEFORE

FRIDAY SERVICE

Before The Solution

  • ✕Phone ringing while staff are busy
  • ✕Order taking rushed mid-service
  • ✕Unanswered calls = cash flow gone elsewhere
  • ✕Items get missed off orders
  • ✕Reviews left to chance
STAFF ARE STRESSED!Staff stress the owner
Stress level: max
WITH THE SOLUTION

FRIDAY SERVICE

With The Solution

  • ✓Calls redirected and taken via WhatsApp, 24/7
  • ✓Every customer is satisfied!
  • ✓Tickets print straight to the kitchen
  • ✓No items missed off orders
  • ✓Upsells offered on every order
  • ✓Google review requests sent for you
  • ✓Sales breakdown straight to the owner's phone
STAFF ARE HAPPYCustomers are returning organicallyOwner's got his feet up at home!
Stress level: feet up

Questions owners ask

Before you book a demo

Do my customers need to download an app?

No. Your customers already use WhatsApp, so there's nothing to download and no friction. They order in the app they use every day.

What happens when a customer calls my restaurant?

They're offered to order through WhatsApp with loyalty rewards. From there, The Solution takes the order, answers their questions and offers the upsells.

How do customers pay?

By card, Apple Pay or Google Pay through a secure payment link, or they can choose to pay cash on collection.

How do orders reach my kitchen?

The ticket prints straight to your kitchen with the customer's details and their full order. No one on your team has to type anything in.

Does it work when we're closed?

Yes. It's active 24/7, so it captures pre-orders through every closed hour and day off, ready for when service starts.

Will it know my menu?

Yes. It's trained on your restaurant's requirements: your menu, sizes, meal options, extras and upgrades.

How much does it cost?

Book a free demo and Blake will walk you through pricing for your restaurant.

Free demo

Want to see what it could do for your restaurant? Book a free demo with Blake.

You'll speak to me directly, not a sales team. I'll show you The Solution working and talk through how it would fit your menu and your busiest services.

Request your demo

Opens WhatsApp with your details filled in, ready to send to Blake.

WhatsApp / Call07940 704599
EmailBlake@usethesolution.com
Websiteusethesolution.com
Blake pointing to The Scran Man shopfront

Founder story

Blake · The Scran Man · The Solution AI

Why I built The Solution

I built this because the phone never stopped ringing.

I'm Blake. I've spent over six years in the restaurant industry and ran my own restaurant, The Scran Man, independently.

In the middle of a busy kitchen service, the phone would ring. Stop cooking and answer it, or let it ring and lose the order. Neither is a good answer when you're the one running the place.

So I built The Solution to fix the problems I faced as an owner. It saved me answering the phone and taking orders during busy services, and it looked after my customer relationships perfectly without me lifting a finger.

Every feature in it exists because I needed it in my own kitchen.

BlakeFounder, The Solution AI

Blake in chef whites holding a meal and a drink in front of The Scran Man mural
Blake at The Scran Man
Inside The Scran Man: blue diner booths, checkerboard floor and graffiti mural
Inside The Scran Man